Donor Help

If you need help with a contribution to MZLA/Thunderbird, please fill out this form and a Thunderbird donor care representative will get back to you as soon as possible.

Unfortunately, donor care representatives are unable to offer support or help with Thunderbird technical issues. For technical support, please visit our support page.

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We truly appreciate your generous support and are happy to now offer an easier way for you to give through online bank transfer. We can accept donations via direct debit in Euros through Single European Payment Area (SEPA) transfer.

Visit our secure online donation page to make your donation

Still have questions? Contact us by submitting a case.

Access your donation account settings using the 'Manage My Donation' button on your recent donation confirmation email. There you can change the amount, frequency, payment method and charge date. You can also cancel your recurring donation plan.

Still have questions? Contact us by submitting a case.

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Thunderbird will only use your submitted information for purposes of communicating with you about your request. See our privacy policy for further information.

We are unable to offer help with Thunderbird technical issues through the Donor Help form.

Our knowledge base and active user community can help!

Visit our technical support site to get more help

Mozilla Connect is a collaborative space for ideas, feedback, and discussions that will help shape future Thunderbird product releases. Submit your idea and be sure to tag Thunderbird so others can find and vote on your suggestion.

For product technical support, please visit our support page.

Visit Mozilla Connect to submit your idea for Thunderbird

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